Delivery Information

Postage is based on weight and the various delivery options can be calculated at any time at the bottom of the shopping cart page.

Postage is free on orders of over £25 plus VAT to UK, Channel islands and Isle of Man by second class post.* You can upgrade to first class or next day delivery.

Orders are usually despatched the same or next working day. Sewn flags and custom flags are the major exception. as they are made to order, so If you need them urgently, please contact us before ordering.

When you can expect your order to arrive:

Orders sent Special Delivery should reach you the following 'working day' if placed by 2.30pm.

Orders sent first class will typically reach you in 1 to 3 'working days' from placing your order.

Orders sent second class will typically reach you in 3 to 5 'working days' from placing your order.

We may send heavier orders by courier (TNT/UPS/City Link) at no extra charge and they should only take 1-3 days to be delivered.

Overseas Orders:

These typically take 4 to 10 days to arrive, but please allow longer as there are often delays somewhere along the line. If you need items urgently, please contact us before placing an order as we work with couriers who can offer a 2-3 day delivery.

Urgent Deliveries:

Please call us on +44 1776 700266 or email us if you want us to check stocks and delivery options. We can usually send items out by Special Delivery on orders received before 2.30pm. We do not deliver on weekends or bank hoilidays.

*Orders over 2Kg to the following postcodes may incur extra delivery costs. We will notify you after you have placed your order. If in doubt, please contact us before ordering.

The Scottish Highlands and Islands - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50
Northern Ireland, Isle of Man and Isles of Scilly - postcodes BT, IM, TR21-25
Channel Islands